Indonesia Pharmaceutical Supply

UK Pharmaceutical Supplier to Indonesia

Indonesia's Badan Pengawas Obat dan Makanan (BPOM) regulates medicine import, registration and post-market surveillance under Law No. 17/2023 on Health. For unregistered medicines required for specific patient cases, BPOM operates a Special Access Scheme (SAS) pathway for named patient and compassionate use import. Euro Biom is an MHRA-licensed UK pharmaceutical supplier working with Indonesian tertiary hospitals, Cipto Mangunkusumo Hospital (RSCM) in Jakarta, Dharmais Cancer Hospital, private tertiary centres in Surabaya and Jakarta, and specialist clinics sourcing UK-origin branded, specialty, named patient and shortage medicines. We hold WDA wholesale dealer authorisation, stock over 5,800 products, and prepare every export to BPOM standards.

MHRA WDA(H) 59239, Verified Public Register
GDP Compliant, Cold Chain Certified
Same-Day Response, Every Time
Heathrow to Jakarta via Singapore Hub, 16 Hours
The Challenge

Why Indonesian Hospital Buyers Struggle to Source UK Medicines

Indonesia's BPOM oversight is strict and the archipelago geography adds complexity. Most UK wholesalers do not understand what BPOM actually checks, and Indonesian hospital pharmacy teams pay the price in delays and held consignments.

BPOM Special Access Scheme Is Specific

For unregistered medicines, Indonesian treating physicians apply under the BPOM Special Access Scheme for import permission. The application requires a UK supplier with verifiable MHRA credentials and documentation structured exactly to BPOM standards. Most UK wholesalers do not produce paperwork in the form BPOM accepts.

Soekarno-Hatta Customs Is Strict

Indonesia Customs at Soekarno-Hatta International in Jakarta checks pharmaceutical documentation carefully. Consignments with incomplete or inconsistent Certificate of Pharmaceutical Product, GMP or GDP records are held, and refrigerated biologics cannot wait.

Archipelago Distribution Complexity

Indonesia has more than 17,000 islands and hospital distribution from Jakarta to Surabaya, Medan, Makassar or Denpasar adds internal logistics layers. UK suppliers need to understand where the shipment goes after Jakarta, not just to Jakarta.

Cold Chain Over Tropical Hub Routing

Heathrow to Jakarta routes via Singapore, Doha or Dubai, typically 15 to 17 hours total including hub time. Indonesian ramp temperatures exceed 32 degrees year-round. Biologics need validated containers with continuous monitoring and planned hub exposure mitigation.

Oncology Urgency at RSCM and Dharmais

RSCM, Dharmais Cancer Hospital and major private oncology centres need UK-origin targeted therapies on tight clinical timelines. Most UK exporters treat Indonesia as a secondary ASEAN market and cannot respond fast enough to matter clinically.

Hospital Teams Need Single Accountability

Indonesian hospital pharmacy teams need one UK partner who owns the shipment from Heathrow to Jakarta, prepares every BPOM document, and answers the call when Indonesian customs raises a query. Most UK wholesalers cannot deliver that continuity.

The Solution

An MHRA-Licensed UK Wholesaler Built for Indonesian Hospital Supply

Importing a specialty or named patient medicine into Indonesia should be traceable, BPOM-compliant and fast. Whether you are a consultant at RSCM sourcing an SAS medicine, an oncology pharmacy at Dharmais managing a targeted therapy case, or a private hospital in Surabaya handling a shortage, we manage the UK side so your team can focus on the patient.

We hold MHRA Wholesale Dealer Authorisation WDA(H) 59239, stock over 5,800 medicines across 21 therapeutic areas, and prepare every shipment with BPOM-aligned documentation. Every Certificate of Pharmaceutical Product, batch Certificate of Analysis and GDP record is structured to clear Soekarno-Hatta customs on the first attempt.

Based at Heathrow, we dispatch via Singapore or Gulf hub air freight with validated cold chain containers and continuous monitoring. For SAS and urgent shortage cases, we respond the same day and dispatch within 24 to 48 hours once BPOM permission is confirmed.

Discuss Your Requirements
MHRA Licence
WDA(H) 59239, Wholesale Dealer Authorisation
MHRA Site Reference
37434242
Regulatory Compliance
UK GDP, BPOM Indonesia-aligned export documentation
Company Registration
No. 15380737, Registered England and Wales
Base of Operations
Heathrow, London, Air freight via hub to Jakarta and Surabaya
Response Commitment
Same-day response, emergency supply within 4 hours
Why Euro Biom

Why Indonesian Hospital Buyers Choose Euro Biom

Practical reasons tertiary hospitals, oncology centres and private clinics across Indonesia work with us for UK-origin medicines.

Publicly Verifiable MHRA Licence

WDA(H) 59239 on the UK MHRA public register. Your BPOM liaison and hospital procurement teams verify us in under a minute.

BPOM-Aligned Export Documentation

Certificate of Pharmaceutical Product, Certificate of Free Sale, GMP certificates, batch-level Certificate of Analysis and GDP chain of custody, all prepared to BPOM standards.

Special Access Scheme Expertise

We understand what Indonesian treating physicians need on the UK side to support a BPOM SAS application. Clean documentation, traceable provenance, immediate dispatch once SAS is approved.

Oncology and Biologic Sourcing

Active sourcing of UK-origin targeted therapies, biologics and specialty oncology products for Indonesian oncology centres.

We Hold Actual Stock

5,800+ pharmaceutical products in active UK warehouse stock. When we confirm availability for an Indonesian case, the medicine is physically here and ready for dispatch.

Cold Chain via Singapore or Gulf Hub

Validated temperature-controlled containers with continuous monitoring Heathrow through Singapore, Doha or Dubai to Jakarta. Transit hub handling protocols reduce ground time exposure.

Same-Day Response

When an Indonesian hospital needs UK-sourced medicine urgently, we confirm stock the same day and dispatch within 24 to 48 hours.

One Accountable Contact

Single point of contact from enquiry through to arrival at your hospital pharmacy in Jakarta, Surabaya or onward islands. One thread, full visibility.

Our Services

Pharmaceutical Supply Services for Indonesia

Four service lines built around what Indonesian tertiary hospitals, oncology centres and private clinics actually face when sourcing UK-origin medicines.

Service 01

BPOM Special Access Scheme Supply

For Indonesian treating physicians sourcing unregistered medicines under BPOM SAS. We provide UK-side sourcing from verified GMP manufacturers, documentation structured for BPOM SAS, and immediate dispatch once permission is confirmed.

  • BPOM SAS documentation support
  • UK GMP manufacturer sourcing
  • Oncology, rare disease and specialty products
  • Same-day response for urgent cases
Service 02

Oncology and Biologic Supply

For RSCM, Dharmais Cancer Hospital and private oncology centres sourcing UK-origin targeted therapies and monoclonal antibodies. Validated cold chain via hub routing with BPOM-aligned documentation.

  • Targeted therapies and monoclonal antibodies
  • Validated cold chain via hub routing
  • BPOM-aligned customs documentation
  • Batch-level Certificate of Analysis
Service 03

Rare Disease and Paediatric Supply

For Indonesian paediatric hospitals and rare disease patient cases requiring UK or European orphan drugs. Full GDP chain of custody and documentation support for BPOM SAS submissions.

  • UK orphan drug sourcing
  • Paediatric rare disease support
  • BPOM SAS documentation
  • Compassionate access where possible
Service 04

Shortage and Emergency Supply

When an Indonesian tertiary hospital faces a shortage, we provide UK-sourced alternatives with same-day stock confirmation and dispatch within 24 to 48 hours via Singapore or Gulf hub routing.

  • Same-day stock confirmation
  • UK-sourced alternatives
  • Direct Heathrow dispatch
  • GDP-compliant documentation
Trust and Track Record

Trusted by Indonesian Hospital Buyers

Procurement teams and treating physicians at tertiary hospitals and oncology centres across Indonesia have chosen Euro Biom for UK-origin medicine supply.

40+
Countries supplied globally
5,800+
Medicines in active stock
WDA(H)
MHRA Wholesale Dealer Licence
GDP
Good Distribution Practice certified

"Our BPOM SAS submission for a rare disease case needed specific UK supplier documentation. Euro Biom provided exactly what BPOM asked for and the medicine cleared Soekarno-Hatta without any query."

Pharmacy Director
Tertiary Hospital, Jakarta

"For an urgent oncology biologic they confirmed UK stock the same day and had it routed via Singapore within 48 hours. Temperature log was clean and the product was in full spec on arrival."

Oncology Consultant
Private Oncology Centre, Surabaya

"Their MHRA licence is verifiable in a minute and their documentation is prepared exactly how BPOM wants to see it. That saves us weeks on every import case."

Import Manager
Private Hospital Group, Indonesia
How It Works

Our Process for Indonesian Pharmaceutical Supply

From first enquiry to arrival at your hospital pharmacy in Jakarta or Surabaya, the process is fast, traceable and BPOM-compliant.

1

Step 1: Enquiry and Stock Check

You send the medicine name, strength, quantity and clinical context. We confirm UK warehouse stock the same day, quote in GBP or USD, and outline the documentation bundle for BPOM SAS.

2

Step 2: BPOM Documentation Bundle

We prepare Certificate of Pharmaceutical Product, GMP certificates, batch-level Certificate of Analysis, Free Sale Certificate and full GDP chain of custody, structured to BPOM standards.

3

Step 3: Cold Chain Dispatch via Hub

Once payment and SAS are confirmed, we dispatch from Heathrow via Singapore, Doha or Dubai to Soekarno-Hatta. Temperature-sensitive products travel in validated containers with continuous monitoring.

4

Step 4: Customs and Delivery

We remain available throughout Indonesia Customs clearance to respond to BPOM or customs queries directly. Onward delivery to your hospital pharmacy is coordinated with your chosen Indonesian logistics partner.

Frequently Asked Questions

Frequently Asked Questions About UK Medicine Supply to Indonesia

Practical questions from Indonesian hospital pharmacy teams, oncology consultants and import managers, answered plainly.

Are you properly MHRA-licensed for UK pharmaceutical export?
Yes. Euro Biom holds MHRA Wholesale Dealer Authorisation WDA(H) 59239, publicly verifiable on the UK MHRA register. That is the licence BPOM will expect to see when reviewing supplier credentials for an SAS application.
What is BPOM SAS and can you support the application?
The Special Access Scheme is BPOM's pathway for importing unregistered medicines for specific patient cases or compassionate use. We provide the UK-side documentation the application requires and dispatch immediately once BPOM grants permission.
Which airport do you ship to in Indonesia?
Soekarno-Hatta International (CGK) in Jakarta primarily, with onward distribution to Surabaya, Medan, Makassar and Denpasar coordinated with your chosen Indonesian logistics partner. Hub routing via Singapore, Doha or Dubai.
Can you supply oncology biologics?
Yes. We source UK-origin targeted therapies, monoclonal antibodies and specialty oncology products with full GMP provenance and validated cold chain handling.
How fast can you respond to urgent requests?
Same day. We confirm UK stock within hours and, with documentation and BPOM permission in place, dispatch within 24 to 48 hours from our Heathrow facility.
How do you handle cold chain for tropical conditions?
Validated temperature-controlled containers with continuous monitoring, plus transit hub handling protocols at Singapore, Doha or Dubai, and planned tarmac exposure mitigation for Jakarta conditions.
Are you a direct UK wholesaler or a broker?
Direct. We hold actual UK warehouse stock under our own MHRA licence, source from verified GMP manufacturers, and operate under our WDA(H) authorisation. No brokers, no reseller chains.

Need a UK Pharmaceutical Supplier for Indonesia

Same-day response. MHRA-licensed. BPOM-aligned documentation. Direct dispatch from Heathrow to Jakarta via Singapore or Gulf hub. Tell us the medicine, clinical context and timeline.

MHRA WDA(H) 59239  ·  Company No. 15380737  ·  Registered England and Wales  ·  work@eurobiom.co.uk